Check your package:

We take great care in packaging every order to ensure it arrives at your door safely and correctly. Please take a few moments when your order is received to check the contents of your shipment. If you find any discrepancy between what you ordered and what you received, please contact Customer Services (we will respond to all queries during business hours)

For orders that are damaged in shipping please notify us immediately so we can take the proper steps to replace the damaged merchandise.

Returns:

All items must be returned within 14 days from date of purchase. All returned items must be unopened and returned in original packaging and never been used. We accept returns for defective and non-defective products. We do not accept exchanges. You can return a product within 14 days of purchase. 

Return Method:

All returns are via mail only. It is the customers responsibility to pay the return postage costs. We do not charge restocking fees.

Refunds:

Returned items authorised for a refund will be refunded within 14 days of the item arriving back at our store. We will not give a credit or refund for merchandise not reported within 14 days or without verification. 

•To return products, you must contact us using the form located here.

•This procedure must be followed in order for credit to be processed.