Dispatch Information

DELIVERY AND THE CORONAVIRUS 

28th March 2020

NZ Post is an essential business service and will continue to operate during alert level 4.  NZ Post will continue to pick up and deliver mail.  The New Zealand Will Kit is sent to customers and classified as mail - not a parcel.  The New Zealand Will Kit is delivered by NZ Post and not Courier Post.  NZ Post will continue to deliver to street addresses and PO boxes.

In these challenging times you may experience delays, please accept our sincerest apologies and know that we are processing and dispatching orders as usual.  We thank you for your patience and your understanding in this matter.



For latest information from New Zealand Post please click here

It is essential in times like this to address your item correctly, so please ensure you enter the correct details at checkout. 
To ensure timely delivery, please check your address details with New Zealand Post click here. 


We make every effort to deliver your order to you in good condition and in a timely manner.  We use New Zealand Post for all deliveries. 

We will do everything in our power to ensure your order is dispatched in the fastest possible manner. To ensure your order is delivered on time please include your postcode in your address details.

New Zealand Postcode finder:   New Zealand Post

All orders are processed and dispatched the same day providing it is a business day and prior to 2:00pm.  All orders received after 2:00pm will be processed and dispatched the next business day. 

All orders placed on weekends or public holidays will be processed and dispatched on the next business day.

Expected delivery times:

Regular Post – Estimated delivery time from dispatch is 7-10 business days to major metro areas.  Please allow more time for rural and remote areas.

Express Post – Estimated delivery time from dispatch is 3-4 business days to major metro areas.  Please allow more time for rural and remote areas.

Postage and handling costs;

Regular delivery; $9.95

Express Post; $34.95